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Contact Center

Offering extensive expertise in Designing, Implementing & Supporting Contact (Call) Center Solutions for the organizations of varied domains, Ariato is focused on delivering Omnichannel Experience (calls, email, text/SMS, web chat, web call back, social) which translates to a consistent customer experience across all communication channels. We are partners with most of Cloud Contact Center providers listed in Gartner’s Magic Quadrant for Contact Center as a Service.
We understand that most business have unique needs which is not fulfilled by out of box Cloud Solutions. We are willing to work with you to create custom-built integrations, design unique call flows, and deploy high performing Contact Centres in unique network scenarios while remaining cost effective to your business.
Our Contact Center team has an average 15 years of experience in designing and delivering Contact Center with custom IVR Call Flow applications integrated to your organisation’s backend system.

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